One of Southshore’s trademarks is outstanding customer service. We are different. And we know that you are, too. Our physical therapy treatment programs are centered on your individual needs and goals. The result is a unique program designed to expeditiously return you to your highest level of function.

We specialize in post-surgical, orthopedic and sports related injuries, and offer treatment in the following areas and conditions. If you don’t see what the doctor diagnosed you with, give us a call on (504) 885-8969. Chances are we’ve treated it.

  • Rotator Cuff Tendonitis
  • Rotator Cuff Tears (partial/full thickness) & Repairs/Revisions
  • Glenoid Labrum (SLAP and Bankart) Repairs/Revisions
  • Biceps Tendonitis
  • Adhesive Capsulitis/Frozen Shoulder
  • Biceps Tendon Tears & Repairs
  • Anterior Capsular Shift/Thermal Capsulorraphy
  • Total Shoulder Replacement
  • Open Reduction Internal Fixation (ORIF) of the Humerus
  • Scapula Fractures
  • Ulnar Collateral Ligament Reconstruction (Tommy John Surgery)
  • Lateral Epicondylitis (Tennis Elbow)
  • Medial Epicondylitis (Golfer’s Elbow)
  • Carpal Tunnel Release
  • Open Reduction Internal Fixation (ORIF) of the Ulna, Radius & Hand bones
  • Total Joint Arthroplasty/Reconstruction
  • Total Hip Arthroplasty/Replacement
  • Hip Arthroscopy/Acetabular Labrum Tears & Repairs
  • Trochanteric Bursitis
  • Iliotibial Band (IT Band) Tendonitis
  • Osteoarthritis
  • Muscle Strains
  • Open Reduction Internal Fixation (ORIF) of the Femural Shaft/Neck
  • Femoroacetabular Impingement
  • ACL/MCL/PCL Reconstructions
  • Meniscal Repairs
  • Total Knee Arthroplasty/Replacement
  • Knee Arthroscopy
  • Patellofemoral Pain Syndrome
  • Arthritis (Osteo- & Rheumatoid-)
  • IT Band Tendonitis
  • Patellar Tendonitis
  • Lateral and Medial Ankle Sprains
  • Stress Fractures
  • Tibia/ Fibula / Foot Fractures
  • Total Ankle Arthroplasty/Replacement
  • Ankle Arthroscopy
  • Posterior Tibialis Tendonitis/“Shin Splints”
  • Cervical & Lumbar Strains/Sprains
  • Herniated & “Bulging” Discs
  • “Sciatica”/Radiculopathy
  • Facet Impingement/Inflammation
  • Spondylosis (degeneration)
  • Spondylolysis (fracture)
  • Spondylolisthesis (if you have it you know it!)
  • Vertebral Fractures

Special Programs

Scientific literature repeatedly demonstrate that poor balance is a risk factor for falls among the elderly. Southshore offers it’s Fall Risk Screening and Conditioning Program to help combat this issue and help keep our grandparents in the upright position!
 In addition to the usually battery of balance tests, we utilize the Biodex Balance System to identify potential fall candidates. The results of these tests are compared to age dependent normative data (i.e., people your age) and, along with an orthopedic physical therapy screen, help determine which weaknesses need to be addressed in your individual Conditioning Program to decrease your risk of falling down.

If you have a history of a previous orthopedic injury or surgery (such as a rotator cuff repair or anterior cruciate ligament reconstruction), the skilled physical therapists at Southshore can design an exercise program for you that takes into account your prior injury or surgery so that you may safely improve or maintain a healthy lifestyle.

Southshore has developed a reputation for its injury prevention programs for high school and college level athletes. If you have concerns over the health of your or your loved one’s knees or shoulders becoming injured during their respective sports ,or if you want to strengthen these areas to enhance performance through effective, scientifically-based exercise programs, we can help. Southshore provides a thorough screening evaluation, education on the how and why these injuries occur, and develop individualized, sport-specific exercise programs for our athletes to keep them on the field or court and injury free.

New to exercise and don’t know where to begin? From Girl Scouts to Grandmas, we can help. An evaluation and exercise program designed to work on everything including cardiovascular health, strengthening and flexibility in an environment that is safe and fun. We can answer all of your exercise concerns and technique questions.


The skilled therapists at Southshore Physical Therapy have effectively self-regulated our physical therapy practice via participation in a nationwide network of independently owned physical therapy clinics.

This network advocates cost effective quality care for services by mandating member clinics to participate in and adhere to the functional outcomes measurements program, strict credentialing (initial and re-credentialing), and ongoing quality assurance and utilization review programs. Adhering to these high standards and cost-effective care allows Southshore to be recognized as a preferred provider on most insurance plans.

Our front office staff will happily help you determine your coverage for our services. We recognize that you need to choose a healthcare provider based on your coverage by your insurance carrier, Health Maintenance Organization (HMO) or Preferred Provider Organization (PPO). That being said, we have patients that choose to pay out-of-pocket even if we are not providers on their insurance plans because their experience at Southshore is that good.

Southshore participates in over 100 managed care and insurance plans. We are confident that we are a preferred provider for your insurance plan. If you have any questions regarding your referral to Southshore, or if you are unsure if we accept your insurance plan, please contact our Front Office at 504.885.8969.

Here is a list of our more popular managed care and insurance plans:

  • Blue Cross Blue Shield (BCBS)
  • Office of Group Benefits (OGB)
  • United Healthcare
  • Aetna US Healthcare
  • Cigna
  • Gilsbar
  • Humana
  • Coventry
  • Benefit Management
  • Medicare
  • American Lifecare
  • Beech Street
  • Veterans Administration (authorization needed)
  • FARA (F.A. Richard and Associates)
  • Vantage Health
  • LA Workers Compensation (LWCC)
  • States Employees Group Benefits

If your insurance company is not listed, please contact our Front Office on
504-885-8969 and we will search our extensive list of insurance plans for you.


A: Without question, it is YOUR decision to choose where you would like to go for your treatment. Most often, your referring physician will recommend a physical therapy clinic based on factors such as location and familiarity. If you’d like to come to Southshore simply let your physician know.

A: Here’s a quick list of things we recommend you bring with you:

  • Referral from your doctor (unless his or her office has faxed it to us prior to your arrival)
  • Identification card or driver’s license
  • Insurance cards
  • You may bring operative reports, MRI or x-ray reports, but they are not required.
  • If you are utilizing any type of brace, splint, or crutches, they should come with you.

A: No. Louisiana state law no longer requires a referral from a doctor to begin physical therapy. That being said, if you have not seen a physician, we can evaluate and educate you, initiate treatment and quickly get you referred to the appropriate medical professional. This not only speeds up your recovery, but often times we can get you in to see the appropriate specialist fast!

A: What is Direct Access?

The law in the state of Louisiana allows you to be evaluated and treated by a Physical Therapist

without needing a prescription from a doctor.

What is the benefit of Direct Access?

By coming directly to a Physical Therapist for an evaluation, your treatment can begin right


Will my insurance cover the cost of Physical Therapy?

Over 90% of insurance companies will reimburse for direct access treatments. If you are unsure

about your insurance, our educated staff members can help you determine what your insurance

will cover.

What if I need further diagnostic testing or treatment?

Our expert Physical Therapists can get you referred quickly to the appropriate medical

professional should they determine that x-rays, MRI’s, surgery or neurological testing is needed.

A: A typical treatment session lasts from 45-60 minutes. Your initial evaluation may last up to 60 minutes, after this, your therapist will be able to more accurately assess what the duration of each treatment will be.

A: Comfortable, loose-fitting attire is the norm. If you are being evaluated for a spinal or shoulder problem, the therapist can provide you with a gown (to expose these areas for initial assessment and treatment). However, for lower extremity problems, shorts are fine. You are welcome to change at our facility if necessary.

A: Our office hours are Monday through Friday 8:00am until 6:00pm. We accept appointments Monday through Friday between 8:00am and 10:30am and between 1:00pm and 4:30pm. We close from 12:00 noon until 1:00pm for lunch (12 – 2:00pm on Thursday). If you need to schedule an appointment, or have any questions, please contact our front office at 504.885.8969 or use our appointment request generator on the home page.

A: Physical therapy benefits differ depending upon your personal insurance benefits. When scheduling an appointment, the front office will conduct an insurance verification for you prior to your first visit. It is best to check with your insurance company to make sure that we are an “In-Network” provider. We can do this for you – if you would like to know if Southshore Physical Therapy is in your insurance company’s network, please call Tosha at 504.885.8969.  Therefore, you will be informed of your insurance benefits/coverage prior to your evaluation/treatment. Please also see our Insurance page for more info.

A: All billing questions can be addressed by calling our Billing Office at (504) 885-8969.

A: We accept cash, personal checks, and credit cards (VISA, MasterCard, and Discover).